Friday, May 5, 2023

How to complain if Aadhaar Latter If not Received after 90 days of enrolment ?


What is Aadhaar Letter ?

Aadhaar Letter, also known as Aadhaar Card, is a unique 12-digit identification number issued by the Indian government to its citizens. It is a biometric-based identity card that includes demographic and biometric information of the individual, such as name, address, age, gender, fingerprints, and iris scan.

The Aadhaar Card is issued by the Unique Identification Authority of India (UIDAI), which is a statutory authority established in January 2009 by the Government of India. The purpose of the Aadhaar Card is to provide a universal identity to every Indian resident, which can be used as proof of identity and address across the country.

The Aadhaar Card is linked to various government schemes and services, such as the Public Distribution System, National Rural Employment Guarantee Scheme, and LPG subsidy. It is also used as a mandatory document for various activities, such as opening a bank account, obtaining a passport, and filing income tax returns.

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How To Order PVC Aadhaar Card Online ?

  1. Visit the UIDAI website -
  2. Click on the "My Aadhaar" tab and select "Order Aadhaar Reprint" from the drop-down menu.
  3. Enter your Aadhaar number or your 28-digit enrolment ID (EID) and the security code displayed on the screen.
  4. Click on the "Send OTP" button to receive a one-time password (OTP) on your registered mobile number.
  5. Enter the OTP in the box provided and click on the "Submit" button.
  6. On the next screen, you will be asked to select the delivery mode for your new Aadhaar letter - Speed Post or Normal Post.
  7. Choose your preferred delivery mode and click on the "Make Payment" button to pay the fee for the Aadhaar letter.
  8. You can pay the fee using any of the available payment modes - credit/debit card, net banking, UPI, or QR code.
  9. Once the payment is successful, you will receive an acknowledgement slip with your service request number (SRN).
  10. Your new Aadhaar letter will be printed and dispatched to your registered address within 5 working days.

Note: The fee for ordering a new Aadhaar letter is Rs. 50 for both Normal Post and Speed Post delivery modes.


How to complain if Aadhaar Latter If not Received after 90 days of enrolment ?


If you have enrolled for Aadhaar and have not received your Aadhaar letter within 90 days, you can lodge a complaint with UIDAI by following the steps below:

  1. Visit the UIDAI website -
  2. Click on the "Contact & Support" tab and select the "File a Complaint" option from the drop-down menu.
  3. On the next screen, select the category of your complaint from the available options, such as Aadhaar Enrolment, Aadhaar Update, Aadhaar Authentication, or Aadhaar Reprint.
  4. Enter your personal details, such as name, email address, mobile number, and Aadhaar number or enrolment ID.
  5. Provide a brief description of your complaint in the space provided and attach any supporting documents, if required.
  6. Enter the security code displayed on the screen and click on the "Submit" button to file your complaint.
  7. You will receive an acknowledgement of your complaint along with a complaint reference number.
  8. The UIDAI will review your complaint and take appropriate action to resolve it within the stipulated time frame.

Alternatively, you can also call the UIDAI toll-free helpline number - 1947 - to register your complaint. You can also send an email to with details of your complaint.


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